Which format for my photos ?
Just send jpeg photos, without any editing or resizing, just specify the person to select (if needed)
What is the photo resolution needed ?
Photos that you’re sending must be minimum 600 x600 pixels ( minimum length or width)
Ideally, you should send photos with good quality. If you’re having trouble when sending the photo, it’s either that the phots is not qualitative enough or too heavy ( >1 Mo). For any question, contact us via mail.
I don’t have scanner, can I send you printed photos ?
Yes of course. Send directly your photos to “Magnet Your life – 18 bis rue de l’Est- 92100 Boulogne- Billancourt – France. You’ll be charged 1€ per photo.
What happens if the quality of my photo is not good enough ?
You’ll be alerted by mail before realization of the magnet and eventually be asked to select another photo.
What are the manufacturing delays ?
Maximum 72 h, starting from confirmation order and payment validated (Business days – Week end, bank holidays and French school holidays excluded)
What are the shipment delays ?
Usually 2 to 3 business days are needed, (for France metropolitan ) according Post office delays. Some added delays may happen according Post troubles, but this remains rare. For European destination, 3 to 5 days maximum ( according destination). Any other destination, please contact us for specific study.